VISION

Our vision is to maximize choice and inclusion for People with disabilities to achieve their aspirations.

We Will achieve our vision by

KEY RESULT AREA

1. Positive lifestyle choices and addressing unmet needs for people with intellectual disability

2. Attracting, developing and retaining employees in an environment that maximize us their contribution in achieving organizational goals.

3. Organizational viability through responsible resource management.

4. Ensuring a positive and responsible social welfare profile.

MISSION

WE create the environment for People with disabilities to lead valued and fulfilled lives

We achieve this in our daily work by

STRATEGY

1.1 Maximizing client services delivery while meeting duty of care responsibilities.

1.2 Promoting social inclusion and status in the community through client independence and service choice.

1.3 Maximizing supported employment opportunities through viable business outlets.

1.4 Ensuring best practice against Disability and standards

2.1 Attracting, developing and retaining employees in an environment that maximizes their contribution in achieving organizational goals

2.2 Employing and retaining the optimum number of competent employees and providing opportunities for career advancement.

2.3 Ensuring people improve their skills and receive development that compliments their needs and meets organizational requirements

2.4 Providing an integrated approach to the effective management of quality and risk.

3.1 Effectively managing financial resources.

3.2 Providing efficient and effective information support, people and systems.

3.3 Maximizing strategic opportunities through the systematic consideration of land usage.

4.1 Developing, promoting and maintaining a positive public reputation and image as well as enhancing relationships with key stakeholders and appropriate business partnerships.

4.2 Ensuring an effective and efficient planning system.

PERFORMANCE

Accountability is crucial to achievement of our vision and Mission

Our performance will be measured by

KEY PERFORMANCE AREAS

1.1.1 Performance against client numbers and outcome targets.

1.2.1 Response to agreed client needs

1.3.1 Achievement of commercial and targeted support outcomes

1.4.1 Achieving and maintaining certification against Disability Employment Service Quality Assurance (DESQA) and Service Excellence Framework (SEF)

1.5.1 Responding to compliments, complaints, suggestions and bench mark against external requirements.

2.1.1 Occupational Health and Safety reports and targets.

2.2.1 Performance against staff numbers and outcome targets.

2.3.1 Target skill levels and percentage in place.

2.4.1 Achievement and improvement of targeted outcomes.

3.1.1 Organizational financial measures and results

3.2.1 Measurement of use and access of service

3.3.1 Measurement of outcomes achieved through conversion of open space land to alternative asset

4.1.1 Measurement of satisfaction of public and stakeholders

4.2.1 Measurement of progress of communication plan goals

4.3.1 Achievement and improvement of targeted outcomes.

OUR CONTACT